How Premier Chimney Cleaning Service Greeneville Was Born in Greeneville

It was a Tuesday morning in November 2013, and Matthew Gonzalez was standing in the living room of a ranch house on Irish Street, watching a retired schoolteacher write a check for $847. The job was a basic chimney sweep and inspection — something that should’ve run about two hundred dollars. The technician had scared her with talk of “imminent fire hazards” she couldn’t see, sold her a stainless steel liner she didn’t need, and bolted before she could ask questions. Matthew was there as a subcontractor for that company, and when he caught her eye across the room, she looked embarrassed, then angry, then just tired.

He finished the actual work — what little remained — and sat with her on her porch swing. She told him she’d saved three months for that repair. She asked if it was really necessary. He couldn’t lie to her. That was the moment. Matthew drove straight to his truck, called his wife, and said, “I’m doing this myself, and I’m doing it right.” Two weeks later, he filed the paperwork for Premier Chimney Cleaning Service Greeneville. The promise was simple: tell people the truth, charge what’s fair, and never make a homeowner feel small for asking questions. We’re still keeping that promise eleven years later.

Matthew Gonzalez’s Personal Connection to the Chimney Cleaning Trade

Matthew didn’t stumble into chimney work — he was pulled into it by his grandfather, a stone mason from Cocke County who built fireplaces the way some men build churches: slowly, carefully, like the work mattered beyond the paycheck. As a teenager, Matthew spent summers hauling brick and mixing mortar, but what he loved was the finishing work — the flue installation, the damper adjustments, the moment smoke drew clean and true up a new stack. His grandfather would cup his hand at the throat, feel the draft, and nod. That nod meant everything.

The smell of creosote still takes Matthew back to those mornings — coffee gone cold in a thermos, dew on the scaffolding, the particular weight of a chimney brush finding its rhythm in a flue. After his grandfather passed, Matthew worked for three different companies across East Tennessee. He saw every shortcut: the inspections that never happened, the “certifications” printed from home computers, the crews who treated a chimney like a pipe instead of a system that kept a family breathing safe air.

What gets him out of bed isn’t the work itself — it’s the before and after. The call from a Greeneville homeowner who hasn’t used their fireplace in three years because they’re afraid of it. The afternoon spent explaining what creosote actually is, showing them the camera footage, watching that fear dissolve into understanding. If Matthew weren’t doing this, he’d probably be back with stone and mortar, building something permanent with his hands. But he’s here instead, and he’s grateful for it. Eleven years in, he still climbs every ladder himself when he can. The view from a Greeneville rooftop at dawn hasn’t gotten old.

Meet Matthew Gonzalez — The Person Behind Every Job

Matthew Gonzalez is the Owner & Lead Technician at Premier Chimney Cleaning Service Greeneville. He’s state-licensed, insured & bonded, and trained in NFPA 211 standards, with additional certification in HeatShield cerfractory flue repair systems and stainless steel liner installation.

What separates Matthew from a corporate franchise technician is simple: he’s the one who answers your call, drives to your home, and puts his name on the report. No rotating crews, no commission-based upsells, no mystery about who’s climbing on your roof. He’s the same person who once spent four hours on a Saturday in January troubleshooting a draft problem for a family on Buckingham Street because their newborn was sleeping in the next room and they were afraid to light their first fire.

Outside of work, Matthew restores vintage motorcycles — a 1974 Honda CB750 sits half-finished in his garage, waiting for the same patience he brings to a tricky flue repair. That patience is a value, not a technique. He believes a homeowner deserves the time it takes to understand their own house. When you hire Premier Chimney Cleaning Service Greeneville, you’re not getting a brand — you’re getting Matthew’s word that he’ll treat your home like his grandfather taught him to: carefully, honestly, and like the work matters.

Our Promise to Greeneville Homeowners

Honest pricing. We provide upfront written estimates before any work begins, and we stick to them. In 2019, a homeowner on North Main asked us to match a competitor’s quote that was $400 lower. We walked through both proposals line by line — they were quoting a partial sweep and skipping the inspection. We don’t do partial work to win bids.

Quality parts. We use DuraFlex and Olympia Chimney stainless steel liners for relining jobs, and Gelco caps for weather protection — never the thin-gauge hardware store specials that rust through in three seasons. We warranty our installations because we trust what we install.

Standing behind every job. If we miss something, we fix it. No arguments, no scheduling games. Last spring, a cap we installed shifted in a windstorm we didn’t anticipate. We were back out the next morning, on our own dime, because that’s what standing behind your work looks like.

Our Credentials

• State-licensed chimney contractor — verified and current
• Insured & bonded — full liability and workers compensation coverage
• 11+ years serving Greeneville and surrounding communities
• 387 verified reviews averaging 4.9 out of 5 stars

These aren’t decorations — they’re protections for you. A state license means we’ve met Tennessee’s standards for competency and accountability. Insurance and bonding mean if something goes wrong on your property, you’re not chasing a stranger for damages. Eleven years in Greeneville means we’ve swept chimneys in your neighborhood, probably on your street, and we’re still here to answer for that work. And those 387 reviews? They’re from real homeowners who trusted us inside their homes, on their roofs, around their families. We don’t take that trust for granted.

Rooted in Greeneville

We’ve swept chimneys in the historic homes near Andrew Johnson’s homestead, in the newer builds off Snapps Ferry Road, and in the farmhouses scattered toward Camp Creek. Matthew’s kids have grown up attending Tusculum View Elementary events, and you’ll catch our truck at the Greene County Fair most summers — not as a vendor, just walking around, talking to folks. We’ve sponsored youth baseball teams through the Greeneville-Greene County Parks & Recreation department. When the 2019 floods hit, we helped neighbors check chimney integrity before they fired up damaged systems. Greeneville isn’t where we work — it’s where we live, where we raised our family, where we’ll be when you need us next winter.

Written by Matthew Gonzalez, Owner at Premier Chimney Cleaning Service Greeneville, serving Greeneville since 2013.